Terms of Service

TERMS OF SERVICE

IO Music Academy Inc

Effective Date: June 1, 2026

1. Acceptance of Terms

By accessing or using the website and services provided by IO Music Academy Inc ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, clients, students, customers, and others who access or use our website or purchase products through our online store.

2. Description of Services

IO Music Academy Inc provides music education services, including online and in-person instruction, courses, workshops, and related educational content. We also sell branded merchandise, including t-shirts, hoodies, and other apparel and goods, through our website via an embedded Shopify-powered store.

We reserve the right to modify, suspend, or discontinue any aspect of our services or product offerings at any time without prior notice.

3. Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable local, state, national, or international law
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any portion of our website or systems
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Introduce viruses, malware, or other harmful material to our website
  

Intellectual Property

All content on this website, including text, graphics, logos, images, course materials, and software, is the property of IO Music Academy Inc and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

4. Online Store — Merchandise Purchases

Our website includes an online store powered by Shopify, through which you may purchase branded merchandise including t-shirts, hoodies, and other goods (collectively, "Products"). By placing an order, you agree to the following terms in addition to all other provisions of these Terms.

Order Acceptance

All orders are subject to acceptance by us and availability of Products. We reserve the right to refuse or cancel any order at our discretion, including for reasons of suspected fraud, pricing errors, or product unavailability. If we cancel your order, you will receive a full refund to your original payment method.

Pricing and Payment

All prices are listed in U.S. dollars. We reserve the right to change prices at any time. Payment is processed securely through Shopify Payments or other payment processors integrated into our store. By providing payment information, you represent that you are authorized to use the payment method.

California sales tax will be collected on all orders shipped to California addresses, as required by California law. Sales tax for orders shipped to other states will be collected where applicable.

Shipping and Delivery

We ship to addresses within the United States. Estimated shipping times are provided at checkout and are estimates only; we are not responsible for carrier delays. Risk of loss and title to Products pass to you upon delivery to the carrier. If a package is lost or damaged in transit, please contact us and we will work with you to resolve the issue.

Returns and Refunds

We want you to be satisfied with your purchase. Our return policy is as follows:

• Unworn, unwashed items in original condition may be returned within 30 days of delivery for a full refund or exchange
• Final sale items and customized/personalized products are not eligible for return
• To initiate a return, contact us at contact@iomusic.academy with your order number and reason for return
• Return shipping costs are the responsibility of the customer unless the item is defective or we made an error
• Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item
  

Product Descriptions

We strive to display our Products accurately. However, we do not warrant that product descriptions, colors, sizing, or other content on our store are completely accurate, current, or error-free. Colors may vary depending on your screen settings. Size charts are provided as guides; fit may vary. If a product you receive is materially different from its description, please contact us.

Third-Party Payment and Store Platform

Our store is powered by Shopify Inc. By making a purchase, you are also subject to Shopify's Terms of Service and Privacy Policy, available at shopify.com. Payment processing may be handled by Shopify Payments or other third-party processors. We do not store your full credit card information on our servers.

5. Contact Forms and Email Sign-Ups

Our website may include contact forms and email sign-up features. By submitting your information through these forms, you:

• Consent to being contacted by us in response to your inquiry
• Agree that we may send you relevant information about our services and products
• Acknowledge that we will handle your information in accordance with our Privacy Policy
  

We will not sell, rent, or share your contact information with unaffiliated third parties for their own marketing purposes. You may opt out of non-transactional communications at any time by contacting us at contact@iomusic.academy or clicking the unsubscribe link in any marketing email.

6. Privacy Policy

Your use of our website and store is also governed by our Privacy Policy, which is incorporated into these Terms by reference and available on our website. California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in our Privacy Policy.

7. Disclaimers

OUR WEBSITE, SERVICES, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY CALIFORNIA AND APPLICABLE FEDERAL LAW, IO MUSIC ACADEMY INC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• Our website will be uninterrupted, error-free, or secure
• Product descriptions or other content on our site are accurate or complete
• Any errors on our website will be corrected
  

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE CALIFORNIA LAW, IO MUSIC ACADEMY INC AND ITS OWNERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE, SERVICES, OR PRODUCTS.

Our total liability to you for any claim arising from or relating to these Terms, our services, or any product purchase shall not exceed the greater of (a) the amount you paid for the specific product or service giving rise to the claim, or (b) one hundred dollars ($100).

Nothing in these Terms limits liability for fraud, gross negligence, or willful misconduct, or any other liability that cannot be excluded under California law.

9. Indemnification

You agree to indemnify, defend, and hold harmless IO Music Academy Inc and its owners, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website, services, or Products.

10. Third-Party Links and Services

Our website may contain links to third-party websites, including Shopify and other service providers. These links are provided for your convenience only. We have no control over the content or privacy practices of those sites and accept no responsibility for them. Accessing any third-party website or service linked from our site is at your own risk.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in Los Angeles County, California for any matters not subject to arbitration below.

Any dispute arising from or relating to these Terms, our services, or any product purchase shall first be addressed through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be resolved through binding arbitration in Los Angeles, California in accordance with the rules of the American Arbitration Association (AAA), except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction. This arbitration clause does not apply to claims that may be brought in small claims court under California law.

California residents who are consumers may also have the right to resolve disputes through the California Department of Consumer Affairs or other state agencies.

12. California-Specific Consumer Rights

If you are a California resident, California Civil Code Section 1789.3 entitles you to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

California residents also have specific privacy rights under the CCPA and CPRA, which are described in detail in our Privacy Policy.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review these Terms periodically. Your continued use of our website or store after any changes constitutes your acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, including California law, that provision will be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreements between you and IO Music Academy Inc, constitute the entire agreement between you and us regarding your use of our website, services, and store, and supersede all prior and contemporaneous agreements and understandings.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

IO Music Academy Inc

1465 Tamarind Ave, Suite 195

Los Angeles, CA 90028

323-694-6410

contact@iomusic.academy

www.iomusic.academy